FAQs & Troubleshooting
Latest |
84 Results
- 111/05/2024I cannot install the printer driver or print in Windows 11.
- 210/15/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 309/27/2024Where can I find my Brother printer's serial number?
- 409/27/2024What Android™ mobile application can I use?
- 509/27/2024What iOS mobile application can I use?
- 609/17/2024How do I uninstall the printer driver?
- 707/23/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 805/30/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 905/30/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 1005/30/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1105/30/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1205/30/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 1302/19/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 1401/09/2024How to set up the printer
- 1511/28/2023How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 1610/18/2023How to open the Devices and Printers window
- 1710/18/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 1810/18/2023How do I connect the printer to my computer using a USB cable?
- 1910/18/2023How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 2010/18/2023How to identify your Operating System (OS) for Windows or Mac
- 2110/18/2023Printing is not possible. (USB connection)
- 2206/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 2306/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2406/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2506/12/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 2606/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 2706/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 2806/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2906/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3006/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3106/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 3206/12/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 3306/12/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 3406/12/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 3506/12/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 3606/12/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 3706/02/2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3802/02/2023How do I create and transfer templates? (for Mac)
- 3912/01/2022Installing the CUPS wrapper/LPR printer driver (Linux®)
- 4012/01/2022Uninstalling the printer driver (Linux®)
- 4110/13/2022Where can I download the latest P-touch Editor for Mac?
- 4206/28/2022How to install Brother software on a computer not connected to the Internet
- 4306/03/2022I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 4405/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4504/19/2022Installing a CA certificate
- 4604/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4704/04/2022What do the indicator lights mean?
- 4803/31/2022Printing from an Android™ device
- 4903/31/2022How do I connect the printer and my mobile device via Bluetooth®?
- 5003/31/2022This printer is not detected when establishing a Bluetooth® connection.