FAQs & Troubleshooting
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77 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3How do I uninstall the printer driver?
- 4How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 8Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10Installing a CA certificate
- 11When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 12The printer does not turn on, so I cannot print.
- 13I cannot connect my printer to a Windows 11 computer via USB.
- 14I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 15How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17The side margins are incorrect.
- 18Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 19How to charge the rechargeable Li-ion battery
- 20How to insert paper
- 21How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 22How to identify your Operating System (OS) for Windows or Mac
- 23What is the Label List? (P-touch Editor 5.x for Windows)
- 24Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 25I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 26Installing the CUPS wrapper/LPR printer driver (Linux®)
- 27Some of the print options in OpenOffice do not work. (Linux®)
- 28How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 29What is the JPEG printing and how can I use it?
- 30There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 31(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 32How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 33When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 34Where can I find my Brother printer's serial number?
- 35I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 36Printing from an Android™ device
- 37What Android™ mobile application can I use?
- 38What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 39How do I transfer label templates with P-touch Transfer Express?
- 40(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 41(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 42Printing is not possible. (USB connection)
- 43Uninstalling the printer driver (Linux®)
- 44How to install Brother software on a computer not connected to the Internet
- 45The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 46(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47When printing from an application, the application's "Collate" setting does not work correctly.
- 48The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 49How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 50How do I switch to and use the mass storage mode?