FAQs & Troubleshooting
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119 Results
- 1Printing from a Windows PC or Mac
- 2How do I turn the printer off?
- 3Printing from an Android™ device
- 4Installing the software
- 5What iOS mobile application can I use?
- 6How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 7Printing is not possible. (USB connection)
- 8When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 9How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 10How to delete the registry information and files related to the printer driver
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12Printing from an Apple device (iPad, iPhone, iPod touch, etc.)
- 13Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 14What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 15How to identify your Operating System (OS) for Windows or Mac
- 16Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 17How to open the Devices and Printers window
- 18Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 19How do I uninstall the printer driver?
- 20How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 21The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 22How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 23What is the Label List? (P-touch Editor 5.x for Windows)
- 24What Android™ mobile application can I use?
- 25What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 26My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 27I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 28Uninstalling the printer drivers (Linux®)
- 29The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 30How do I connect the printer and my mobile device via Bluetooth®?
- 31How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 32How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
- 33I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 34How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 35When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 36Where can I find my Brother printer's serial number?
- 37How to install Brother software on a computer not connected to the Internet
- 38The latest printer driver was successfully installed, but the driver did not update correctly.
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Getting ready to use your printer.
- 41Error messages do not appear when using the USB connection of my printer.
- 42How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 43Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 44How do I connect the printer to my computer using a USB cable?
- 45How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 46Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 47The top margin is incorrect.
- 48How do I transfer templates to the printer?
- 49How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 50How do I clean the platen roller?