FAQs & Troubleshooting
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107 Results
- 1Printing from a Windows PC or Mac
- 2The side margins are incorrect.
- 3Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 4Installing the software
- 5How to install Brother software on a computer not connected to the Internet
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 8(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9Using the Printer Setting Tool (for Windows)
- 10How to connect to a DC power outlet (optional)
- 11How to charge the rechargeable Li-ion battery
- 12How to delete the registry information and files related to the printer driver
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14How do I turn the printer off?
- 15When printing from an application, the application's "Collate" setting does not work correctly.
- 16How to identify your Operating System (OS) for Windows or Mac
- 17When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 18Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 19How to install the rechargeable Li-ion battery (optional)
- 20How to connect to an AC power outlet (optional)
- 21The print quality is poor, and the image is too light or dark.
- 22Printing is not possible. (USB connection)
- 23Some of the print options in OpenOffice do not work. (Linux®)
- 24Uninstalling the printer drivers (Linux®)
- 25The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 26How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 28The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 29How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 30Using the Communication Settings (for Windows)
- 31Using the Printer Setting Tool (for Mac)
- 32Getting ready to use your printer.
- 33Using the Device Settings (for Windows)
- 34The top margin is incorrect.
- 35The printed image is compressed or stretched.
- 36How to identify the printer's firmware version
- 37How do I switch to and use the mass storage mode?
- 38The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 39How do I uninstall the printer driver?
- 40(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 41How do I clean the platen roller?
- 42The paper is jammed in the printer.
- 43Paper does not move through the printer even though the motor is running.
- 44What is the Label List? (P-touch Editor 5.x for Windows)
- 45I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 46The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 47I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 48Can I print out the printer settings?
- 49Pages are partially printed, and the DATA indicator remains lit or is flashing.
- 50The DATA indicator has turned off even though data remains in the printer.