FAQs & Troubleshooting
Latest |
89 Results
- 110/15/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 209/27/2024Where can I find my Brother printer's serial number?
- 309/27/2024What Android™ mobile application can I use?
- 409/17/2024How do I uninstall the printer driver?
- 508/19/2024How do I transfer label or slip templates?
- 607/23/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 705/30/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 805/30/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 905/30/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1005/30/2024(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 1105/30/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 1202/19/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 1310/18/2023How to open the Devices and Printers window
- 1410/18/2023How to identify your Operating System (OS) for Windows or Mac
- 1510/18/2023Printing is not possible. (USB connection)
- 1606/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1706/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1806/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1906/12/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 2006/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 2106/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 2206/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2306/12/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 2406/12/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2506/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2606/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2706/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2806/12/2023Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 2906/12/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 3006/12/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 3106/12/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 3206/12/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 3306/02/2023I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3405/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3504/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3603/31/2022How to delete the registry information and files related to the printer driver
- 3703/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 3803/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3912/09/2021How do I transfer label templates with P-touch Transfer Express?
- 4012/09/2021How do I connect the printer and my computer via Bluetooth®? (for Windows)
- 4110/08/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4207/27/2021How do I transfer templates or other data from the computer to the printer?
- 4312/17/2020How do I connect the printer and my computer via USB cable?
- 4412/16/2020How to charge the rechargeable Ni-MH battery
- 4511/25/2020How to install the rechargeable Ni-MH Battery (Optional)
- 4611/25/2020How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 4711/17/2020The printed image is out of alignment.
- 4810/15/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 4906/12/2020How do I print from a computer?
- 5005/19/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)