FAQs & Troubleshooting
Latest |
115 Results
- 103/22/2024Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 202/19/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 310/18/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 410/18/2023How to open the Devices and Printers window
- 510/18/2023How do I uninstall the printer driver?
- 610/18/2023How to identify your Operating System (OS) for Windows or Mac
- 710/18/2023Printing is not possible. (USB connection)
- 808/09/2023I get an error message and cannot update the firmware. (Windows 10 or later)
- 906/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1006/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1106/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1206/12/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 1306/12/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1406/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1506/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1606/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1706/12/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 1806/12/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 1906/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2006/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2106/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2206/12/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 2306/12/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2406/12/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 2506/12/2023How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 2606/12/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 2706/12/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 2806/12/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 2906/12/2023How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3006/12/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3106/12/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 3206/12/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 3306/12/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 3406/12/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 3506/12/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 3606/12/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 3706/12/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 3806/12/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 3906/06/2023I cannot print using a HSe cassette.
- 4004/12/2023Where can I find my Brother printer's serial number?
- 4103/01/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 4203/01/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 4310/28/2022I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 4410/13/2022Where can I download the latest P-touch Editor for Mac?
- 4506/28/2022How to install Brother software on a computer not connected to the Internet
- 4605/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4704/26/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 4804/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4903/31/2022How to delete the registry information and files related to the printer driver
- 5003/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.