FAQs & Troubleshooting
Latest |
352 Results
- 110/15/2024I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 209/24/2024Use Universal Print (Mac)
- 309/24/2024Use Universal Print (Windows)
- 408/27/2024Where can I download Brother iPrint&Scan application for Mac?
- 507/04/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 606/27/2024The scanning speed is slow when scanning from my machine. (Windows)
- 706/19/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 806/13/2024My Brother machine is unresponsive.
- 906/05/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 1005/28/2024Drum End Soon
- 1105/22/2024(Video) Update the Driver or Firmware for your Brother machine
- 1202/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 1302/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1401/31/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1501/10/2024What is the default password for my Brother machine?
- 1601/04/2024Easy Scan to E-mail
- 1712/04/2023Toner Low
- 1811/17/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 1908/29/2023Verify if the Brother machine has a dial tone.
- 2008/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2106/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2206/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2306/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2406/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2506/01/2023Add your Brother machine with AirPrint (macOS)
- 2606/01/2023Delete print jobs from the print queue.
- 2705/16/2023I cannot print from my computer via USB.
- 2804/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2904/10/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 3004/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3104/03/2023Change machine settings from your computer.
- 3203/31/2023What is Brother Web Connect?
- 3303/27/2023"Offline" appears on the Status Monitor.
- 3403/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3503/27/2023Change the printer driver settings (Windows/macOS)
- 3603/27/2023The printer status is Offline or Paused.
- 3703/23/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 3803/17/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 3903/17/2023I can print but cannot scan via network. (For Windows)
- 4003/17/2023Open the "Scanners and Cameras" and Properties.
- 4102/15/2023How to use Driver Deployment Wizard(only available for Windows)
- 4202/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4302/15/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 4402/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4501/13/2023I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 4601/12/2023Can I print in monochrome if one of the color toners run out?
- 4701/06/2023Condensation
- 4812/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 4912/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 5012/13/2022How to identify your Operating System (OS).