FAQs & Troubleshooting
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350 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4(Video) Load A4/Letter paper
- 5(Video) Connect telephone line and power cords
- 6The color of your printouts is not what you expected
- 7White spots
- 8Easy Scan to E-mail
- 9Customize the Home Screen for ease of use.
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11Toner scatter or toner stain
- 12Paper is Jammed in the Back of the Machine
- 13What is Brother Web Connect?
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15Restrict changing machine settings for users.
- 16(Video) Set up your Brother machine
- 17(Video) Load an Envelope (MP Tray)
- 18A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20White streaks or bands down the page
- 21Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 22Carry out calibration to improve the color density
- 23The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 24Size Mismatch
- 25Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27Use Universal Print (Windows)
- 28I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 29I cannot install Brother drivers on Debian 10 or later (Linux)
- 30Set the Date and Time Using Web Based Management
- 31Load Paper in the Paper Tray
- 32Send or Receive an Email Securely Using SSL/TLS
- 33Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 34My Brother machine could not be found over the network when I installed drivers on my computer.
- 35Protect your Brother machine against unauthorised access over the network
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37Print a web page from iPrint&Scan when using an Android™ mobile device.
- 38The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 39How to identify your Operating System (OS).
- 40Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 41Adjust the copy density and contrast
- 42I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 43Drum End Soon
- 44Replace the Belt Unit
- 45Blank page or some colors are missing.
- 46Setting up the Web icon (Brother Web Connect) function.
- 47I am having a issue receiving faxes.
- 48Set the Date and Time
- 49I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 50Add your Brother machine with AirPrint (macOS)