FAQs & Troubleshooting
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372 Results
- 1Replace Drum
- 2Reset Your Brother Machine
- 3Replace the Toner Cartridge
- 4What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5Reset the Network Settings to the Factory Settings
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7The color of your printouts is not what you expected
- 8Replace Fuser
- 9Reset the Drum Counter
- 10The printer status is Offline or Paused.
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Load Paper in the Paper Tray
- 13Set up your Brother machine on a wireless network.
- 14Easy Scan to E-mail
- 15Cartridge Error
- 16The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 17Replace the Waste Toner Box
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Enable the Brother machine's network interface.
- 20(Video) Load A4/Letter paper
- 21I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 22Paper is Jammed in the Back of the Machine
- 23Print the Network Configuration Report
- 24Add your Brother machine with AirPrint (macOS)
- 25How to identify your Operating System (OS).
- 26Carry out calibration to improve the color density
- 27Replace the Belt Unit
- 28I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 29Set up a Scan to Network Profile
- 30I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 32Out of Memory/Print Data Full
- 33Paper is Jammed Inside the Machine
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35Delete print jobs from the print queue.
- 36Install the optional lower tray
- 37Replace Laser
- 38Document Jam
- 39Vertical colored streaks or bands appear on the page
- 40I cannot print using my Brother machine on a wireless network (Mac)
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Scan Unable ##
- 43Print both sides of paper or a booklet automatically
- 44Secure Print (Windows)
- 45"Offline" appears on the Status Monitor.
- 46Use Universal Print (Windows)
- 47Send an Email with User Authentication
- 48My Brother machine could not be found over the network when I installed drivers on my computer.
- 49Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 50Belt End Soon