FAQs & Troubleshooting
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372 Results
- 1Replace Drum
- 2What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 3Paper is Jammed in the Back of the Machine
- 4Reset the Network Settings to the Factory Settings
- 5Reset Your Brother Machine
- 6(Video) Load A4/Letter paper
- 7Replace the Toner Cartridge
- 8Easy Scan to E-mail
- 9The printer status is Offline or Paused.
- 10Paper is Jammed Inside the Machine
- 11The color of your printouts is not what you expected
- 12How to identify your Operating System (OS).
- 13Replace Fuser
- 14Add your Brother machine with AirPrint (macOS)
- 15Load Paper in the Paper Tray
- 16Reset the Drum Counter
- 17Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Set up your Brother machine on a wireless network.
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21Setup a Brother machine on a wireless (Wi-Fi) network.
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23Select Receive mode.
- 24I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 25Print the Network Configuration Report
- 26(Video) Set up your Brother machine
- 27(Video) Connect telephone line and power cords
- 28Replace the Waste Toner Box
- 29Paper is Jammed in the Paper Tray
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 32I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 33(Video) Load an Envelope (MP Tray)
- 34Carry out calibration to improve the color density
- 35Toner scatter or toner stain
- 36(Video) Update the Driver or Firmware for your Brother machine
- 37Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 38Calibrate or Calibration Failed or Calibration.
- 39Belt End Soon
- 40Print both sides of paper or a booklet automatically
- 41Adjust the Machine's Volume
- 42The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 43Install the optional lower tray
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45Vertical colored streaks or bands appear on the page
- 46I cannot print using my Brother machine on a wireless network (Mac)
- 47Load Paper in the Multi‑purpose Tray (MP Tray)
- 48I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 49Printing/ Scanning with a mobile device
- 50Secure Print (Windows)