FAQs & Troubleshooting
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351 Results
- 1Use Universal Print (Mac)
- 2(Video) Load A4/Letter paper
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Configure the Scan to Email Feature (Linux)
- 6Use Universal Print (Windows)
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9(Video) Update the Driver or Firmware for your Brother machine
- 10Printing/ Scanning with a mobile device
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 14What driver package format is supported by my Linux distribution?
- 15Restrict changing machine settings for users.
- 16Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 17Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 18How to identify your Operating System (OS).
- 19Paper is Jammed Inside the Machine
- 20Replace the Toner Cartridge
- 21Replace Fuser
- 22Clean the Laser Scanner Windows
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24Turn Off Memory Receive
- 25Send or Receive an Email Securely Using SSL/TLS
- 26Load and Print Envelopes Using the MP Tray
- 27Load Paper in the Multi‑purpose Tray (MP Tray)
- 28Load and Print Labels Using the MP Tray
- 29Print a web page from iPrint&Scan when using an Android™ mobile device.
- 30Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 31Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 32Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 33Drum Stop
- 34The message "ERROR" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 35Uninstall the Brother Software and Drivers (Windows)
- 36When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 37Where can I download Brother iPrint&Scan application for Mac?
- 38Customize the Home Screen for ease of use.
- 39Control Printer Driver settings (only available for Windows)
- 40(Video) Unpack your Brother machine
- 41(Video) Connect telephone line and power cords
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43Replace PF Kit xx
- 44Replace Laser
- 45Use voice mail on the same line as my Brother machine.
- 46I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 47Toner scatter or toner stain
- 48Vertical colored streaks or bands appear on the page
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50I cannot connect my machine to a Windows 11 computer via USB.