FAQs & Troubleshooting
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346 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3(Video) Unpack your Brother machine
- 4(Video) Load A4/Letter paper
- 5(Video) Connect telephone line and power cords
- 6Blank page or some colors are missing.
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Adjust the copy density and contrast
- 10What is the recommended paper?
- 11When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 12Adjust color settings by using the custom setting in the printer driver
- 13Replace Laser
- 14Vertical colored streaks or bands appear on the page
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16(Video) Set up your Brother machine
- 17Document Jam
- 18White streaks or bands down the page
- 19Reset the Network Settings to the Factory Settings
- 20I cannot print using my Brother machine on a wireless network (Mac)
- 21I cannot save a file downloaded from the Brother support website (For Windows)
- 22Condensation
- 23Cartridge Error
- 24What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25Customize the Home Screen for ease of use.
- 26Replace PF Kit xx
- 27Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 28Replace Drum
- 29What is the default password for my Brother machine?
- 30I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 31Clean the Machine
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33Create a Certificate Signing Request (CSR)
- 34Send an Email with User Authentication
- 35Possible solutions for print quality issues
- 36How to identify your Operating System (OS).
- 37Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 38Drum !
- 39Clean the Laser Scanner Windows
- 40Add your Brother machine with AirPrint (macOS)
- 41Use Universal Print (Windows)
- 42What driver package format is supported by my Linux distribution?
- 43Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 44Upload Scanned Data to an FTP Server
- 45Send or Receive an Email Securely Using SSL/TLS
- 46Install a Certificate on Your Brother Machine
- 47(Video) Load an Envelope (MP Tray)
- 48Printing/ Scanning with a mobile device
- 49I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 50The printer status is Offline or Paused.