FAQs & Troubleshooting
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361 Results
- 1(Video) Load A4/Letter paper
- 2Replace Drum
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Easy Scan to E-mail
- 5Adjust color settings by using the custom setting in the printer driver
- 6Document Jam
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8What is the recommended paper?
- 9(Video) Connect telephone line and power cords
- 10Paper is Jammed in the Paper Tray
- 11White streaks or bands down the page
- 12Replace the Toner Cartridge
- 13Add your Brother machine with AirPrint (macOS)
- 14I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 15What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 16Use Universal Print (Windows)
- 17Set up a Scan to Network Profile
- 18What is AirPrint?
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21How to identify your Operating System (OS).
- 22Print Unable ##
- 23(Video) Unpack your Brother machine
- 24(Video) Load an Envelope (MP Tray)
- 25"Offline" appears on the Status Monitor.
- 26Replace PF Kit xx
- 27Replace the Belt Unit
- 28Colors are light or faint on the whole page
- 29Blank page or some colors are missing.
- 30Scan Using Secure Function Lock 3.0
- 31The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 32Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 34Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 35My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 36The color of your printouts is not what you expected
- 37What can happen if the wrong paper is used in your machine.
- 38Can I print in monochrome if one of the color toners run out?
- 39What driver package format is supported by my Linux distribution?
- 40Wireless setup is requesting a WPS PIN to complete the setup
- 41I get a TS error when trying to print on a wireless network.
- 42I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 43How to configure multiple lower trays.
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45My Brother machine could not be found over the network when I installed drivers on my computer.
- 46When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 47I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 48Printing/ Scanning with a mobile device
- 49Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 50I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.