FAQs & Troubleshooting
Latest |
298 Results
- 109/24/2024Use Universal Print (Mac)
- 209/24/2024Use Universal Print (Windows)
- 308/27/2024Where can I download Brother iPrint&Scan application for Mac?
- 407/04/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 506/27/2024The scanning speed is slow when scanning from my machine. (Windows)
- 606/19/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 706/13/2024My Brother machine is unresponsive.
- 806/05/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 905/28/2024Toner Low or Prepare New Toner Cartridge
- 1005/28/2024Drum End Soon
- 1105/22/2024(Video) Update the Driver or Firmware for your Brother machine
- 1202/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 1302/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1402/07/2024(Video) Unpack your Brother machine
- 1502/07/2024(Video) Replace the Toner Cartridge
- 1602/07/2024(Video) Load A4/Letter paper
- 1702/07/2024(Video) Connect telephone line and power cords
- 1801/31/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1901/10/2024What is the default password for my Brother machine?
- 2001/04/2024Easy Scan to E-mail
- 2111/17/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 2209/22/2023I cannot scan via network.
- 2308/29/2023Verify if the Brother machine has a dial tone.
- 2408/25/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2508/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2607/26/2023Media Type Mismatch or Media Mismatch
- 2706/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2806/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2906/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 3006/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 3106/01/2023Print both sides of paper or a booklet automatically
- 3206/01/2023Delete print jobs from the print queue.
- 3305/16/2023I cannot print from my computer via USB.
- 3404/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 3504/10/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 3604/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3704/03/2023Change machine settings from your computer.
- 3803/27/2023"Offline" appears on the Status Monitor.
- 3903/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 4003/27/2023Change the printer driver settings (Windows/macOS)
- 4103/27/2023The printer status is Offline or Paused.
- 4203/17/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 4303/17/2023Open the "Scanners and Cameras" and Properties.
- 4402/15/2023How to use Driver Deployment Wizard(only available for Windows)
- 4502/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4602/15/2023Receive faxes on the computer for Windows (PC-FAX Receive)
- 4702/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4812/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 4912/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5012/13/2022How to identify your Operating System (OS).