FAQs & Troubleshooting
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343 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace the Drum Unit
- 3Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Cover is Open
- 5Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 6Paper is Jammed in the Back of the Machine
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Document Jam
- 9Set Telephone Line Compatibility for Interference and VoIP Systems
- 10I cannot print using my Brother machine on a wireless network (Mac)
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12The printer status is Offline or Paused.
- 13Brother iPrint&Scan cannot find my Brother machine (macOS)
- 14Calibrate Color Output
- 15Toner Low
- 16Load and Print on Envelopes in the Manual Feed Slot
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18Can I print in monochrome if one of the color toners run out?
- 19(Video) Unpack your Brother machine
- 20I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 21The color of your printouts is not what you expected
- 22Drum !
- 23Reset the Drum Counter
- 24Easy Scan to E-mail
- 25Print as a Poster (Windows)
- 26Replace the Belt Unit
- 27Scan Using Secure Function Lock 3.0
- 28How to identify your Operating System (OS).
- 29Print Unable ##
- 30I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 31Reset Your Brother Machine
- 32Print the Network Configuration Report
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34Set the F/T Ring Time (Pseudo/Double-ring)
- 35Toner scatter or toner stain
- 36Add your Brother machine with AirPrint (macOS)
- 37I cannot print on a wireless (Wi-Fi) network (Windows)
- 38(Video) Connect telephone line and power cords
- 39Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 40The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 41Adjust color settings by using the custom setting in the printer driver
- 42Replace the Waste Toner Box
- 43Paper is Jammed Inside the Machine
- 44What is the recommended paper?
- 45Ghosting images
- 46I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 47What driver package format is supported by my Linux distribution?
- 48Use voice mail on the same line as my Brother machine.
- 49Replace Fuser
- 50I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).