FAQs & Troubleshooting
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326 Results
- 1(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2(Video) Load A4/Letter paper
- 3(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4(Video) Paper is Jammed in the Paper Tray
- 5(Video) Paper is Jammed in the 2-sided Tray
- 6(Video) Manual Feed
- 7Scan Using Secure Function Lock 3.0
- 8(Video) Paper is Jammed inside the Machine
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11(Video) Load Paper in the Paper Tray
- 12(Video) Unpack your Brother machine and install the toner cartridge
- 13Cartridge Error
- 14(Video) 2-sided Disable or 2-sided Disabled
- 15(Video) Paper is Jammed in the Back of the Machine
- 16(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 17(Video) Replace the Toner Cartridge
- 18(Video) Connect telephone line and power cords
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20Set the Number of Rings Before the Machine Answers (Ring Delay)
- 21White lines, bands or ribbing across the page
- 22Faint
- 23I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 24What is the default password for my Brother machine?
- 25Dial Access Codes and Credit Card Numbers
- 26I cannot print using my Brother machine on a wireless network (Mac)
- 27Forward Incoming Faxes to Another Machine
- 28Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 29Setup a Brother machine on a wireless (Wi-Fi) network.
- 30Scan Unable XX
- 31Manual Feed
- 32Drum End Soon
- 33Image skewed
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35(Video) Paper is Jammed in the Output Paper Tray
- 36Forward Faxes Remotely
- 37Wrong Toner
- 38(Video) Save Scanned Data to a Folder as a PDF File
- 39Send an Email with User Authentication
- 40Export the Certificate and Private Key
- 41Media Type Mismatch or Media Mismatch
- 42(Video) Set up your Brother machine
- 43I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 44No Toner
- 45The printer status is Offline or Paused.
- 46(Video) Cannot Detect
- 47I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 48Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 49I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 50(Video) Reset Your Brother Machine