FAQs & Troubleshooting
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325 Results
- 1(Video) Load A4/Letter paper
- 2Scan Using Secure Function Lock 3.0
- 3(Video) Paper is Jammed in the 2-sided Tray
- 4(Video) Paper is Jammed inside the Machine
- 5(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 6(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8(Video) Load Paper in the Paper Tray
- 9(Video) Manual Feed
- 10Brother iPrint&Scan cannot find my Brother machine (macOS)
- 11Set Telephone Line Compatibility for Interference and VoIP Systems
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14White lines across the page
- 15(Video) Unpack your Brother machine and install the toner cartridge
- 16(Video) Load an Envelope (Manual Feed Slot)
- 17Use voice mail on the same line as my Brother machine.
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Change the Fax Forwarding Number
- 20Forward Faxes Remotely
- 21After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 22Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 23Choose the Correct Receive Mode
- 24Store Incoming Faxes in the Machine's Memory
- 25Curled or wavy
- 26Restrict changing machine settings for users.
- 27Set the F/T Ring Time (Pseudo/Double-ring)
- 28Set the Number of Rings Before the Machine Answers (Ring Delay)
- 29White lines, bands or ribbing across the page
- 30Shrink Page Size of an Oversized Incoming Fax
- 31(Video) Paper is Jammed in the Paper Tray
- 32What is Distinctive Ring and how do I program it?
- 33Image skewed
- 34White lines down the page
- 35Lines across the page
- 36(Video) Print the Network Configuration Report
- 37Black lines down the page
- 38I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 39(Video) Set up your Brother machine on a wireless network.
- 40Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 41Manual Feed
- 42Envelope creases
- 43What is the default password for my Brother machine?
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45Load Paper in the Paper Tray
- 46What kind of envelopes and labels are recommended for printing?
- 47Protect your Brother machine against unauthorised access over the network
- 48(Video) Set up your Brother machine
- 49(Video) Connect telephone line and power cords
- 50What is Brother Web Connect?