FAQs & Troubleshooting
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263 Results
- 1Replace Drum
- 2(Video) Replace Toner
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4I cannot print on a wireless (Wi-Fi) network (Windows)
- 5(Video) Load A4/Letter paper
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Out of Memory
- 8Set up your Brother machine on a wireless network.
- 9(Video) Load paper (Legal)
- 10Load paper in the paper tray
- 11Easy Scan to E-mail
- 12Reset the Network Settings to the Factory Settings
- 13I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 14(Video) Connect telephone line and power cords
- 15How to identify your Operating System (OS).
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17(Video) Load an Envelope (Manual Feed Slot)
- 18Drum !
- 19Add your Brother machine with AirPrint (macOS)
- 20(Video) Unpack your Brother machine
- 21"Offline" appears on the Status Monitor.
- 22Jam Rear (With Video Instructions)
- 23Print the Network Configuration Report
- 24I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 27I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 28The printer status is Offline or Paused.
- 29I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31Discover the MAC address of the Brother network card
- 32I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 33What driver package format is supported by my Linux distribution?
- 34When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 35Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 36(Video) Set up your Brother machine
- 37Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 38Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 39The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 40Can I print from or scan to Android™ Smartphone?
- 41Document Jam (With Video Instructions)
- 42Drum End Soon
- 43Jam Inside (With Video Instructions)
- 44Faint
- 45Update the Driver or Firmware for your Brother machine
- 46Change the printer driver settings (Windows/macOS)
- 47I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?