FAQs & Troubleshooting
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359 Results
- 1Replace Drum
- 2(Video) Replace the Toner Cartridge
- 3(Video) Load A4/Letter paper
- 4(Video) Paper is Jammed inside the Machine
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7(Video) Paper is Jammed in the Back of the Machine
- 8Document Jam
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Setup a Brother machine on a wireless (Wi-Fi) network.
- 11How to identify your Operating System (OS).
- 12Set Telephone Line Compatibility for Interference and VoIP Systems
- 13The printer status is Offline or Paused.
- 14What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 16Easy Scan to E-mail
- 17My Brother machine could not be found over the network when I installed drivers on my computer.
- 18Brother iPrint&Scan cannot find my Brother machine (macOS)
- 19Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 20(Video) Connect telephone line and power cords
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22I cannot print using my Brother machine on a wireless network (Mac)
- 23Printing/ Scanning with a mobile device
- 24Add your Brother machine with AirPrint (macOS)
- 25I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 26(Video) Paper is Jammed in the Paper Tray
- 27Wrinkles or creases
- 28Set up your Brother machine on a wireless network.
- 29Reset the Drum Counter
- 30Self-Diagnostic
- 31I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 32(Video) Load an Envelope (Manual Feed Slot)
- 33Set the F/T Ring Time (Pseudo/Double-ring)
- 34Set the Number of Rings Before the Machine Answers (Ring Delay)
- 35(Video) 2-sided Disable or 2-sided Disabled
- 36Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 37I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 38Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 39Adjust the Machine's Volume
- 40(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 41Manual Feed
- 42(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 43Restrict changing machine settings for users.
- 44Combine multiple scanned documents into a single file with PaperPort™
- 45The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 46What is Brother Web Connect?
- 47Toner Low or Prepare New Toner Cartridge
- 48What is Distinctive Ring and how do I program it?
- 49Reset the Network Settings to the Factory Settings
- 50Send a Fax