FAQs & Troubleshooting
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264 Results
- 1Replace Drum
- 2(Video) Replace Toner
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6(Video) Load A4/Letter paper
- 7Set up your Brother machine on a wireless network.
- 8Easy Scan to E-mail
- 9Print both sides of paper or a booklet automatically
- 10Jam Rear (With Video Instructions)
- 11(Video) Load an Envelope (Manual Feed Slot)
- 12I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 13(Video) Update the Driver or Firmware for your Brother machine
- 14(Video) Load paper (Legal)
- 15How to identify your Operating System (OS).
- 16"Offline" appears on the Status Monitor.
- 17What is Brother iPrint&Scan?
- 18Can I print from or scan to Android™ Smartphone?
- 19Copied images or documents appear lighter or darker than the original document.
- 20Jam Inside (With Video Instructions)
- 21Jam Tray (With Video Instructions)
- 22Reset the Network Settings to the Factory Settings
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24Enable the Brother machine's network interface.
- 25Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27Drum !
- 28What is Distinctive Ring and how do I program it?
- 29Print the Network Configuration Report
- 30(Video) Set up your Brother machine
- 31The printer status is Offline or Paused.
- 32Add your Brother machine with AirPrint (macOS)
- 33Delete print jobs from the print queue.
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 36Printing/ Scanning with a mobile device
- 37When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 38Document Jam (With Video Instructions)
- 39Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 40Use the Network Connection Repair Tool (Windows)
- 41(Video) Unpack your Brother machine
- 42(Video) Connect telephone line and power cords
- 43Combine multiple scanned documents into a single file with PaperPort™
- 44Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 45What is AirPrint?
- 46What is the Network Shared printing?
- 47When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 48I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 49I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 50Smudges on printed pages (Poor fixing)