FAQs & Troubleshooting
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337 Results
- 1(Video) Replace the Toner Cartridge
- 2Replace Drum
- 3(Video) Paper is Jammed in the Paper Tray
- 4Reset Your Brother Machine
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6(Video) Paper is Jammed in the 2-sided Tray
- 7(Video) Paper is Jammed inside the Machine
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 10(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13Document Jam
- 14Add your Brother machine with AirPrint (macOS)
- 15Set Telephone Line Compatibility for Interference and VoIP Systems
- 16Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 17How to identify your Operating System (OS).
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19Choose the Correct Receive Mode
- 20I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 21What is Brother iPrint&Scan?
- 22(Video) Paper is Jammed in the Back of the Machine
- 23White lines across the page
- 24Set up your Brother machine on a wireless network.
- 25Turn Off Memory Receive
- 26Enable the Brother machine's network interface.
- 27(Video) Load A4/Letter paper
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29Print on envelopes, labels, or thick paper from the manual feed slot.
- 30I cannot print using my Brother machine on a wireless network (Mac)
- 31Toner Low or Prepare New Toner Cartridge
- 32Drum End Soon
- 33(Video) Reset Your Brother Machine
- 34(Video) Set up your Brother machine on a wireless network.
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Set the F/T Ring Time (Pseudo/Double-ring)
- 37Set the Number of Rings Before the Machine Answers (Ring Delay)
- 38Copy on Both Sides of the Paper (2-sided Copy)
- 39Brother iPrint&Scan cannot find my Brother machine (macOS)
- 40Reset the Drum Counter
- 41Send a Fax
- 42The printer status is Offline or Paused.
- 43Scan multiple pages into one file instead of each scan being saved as a separate file.
- 44Faint
- 45(Video) Print the Network Configuration Report
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47(Video) Connect telephone line and power cords
- 48(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 49(Video) 2-sided Disable or 2-sided Disabled
- 50Curled or wavy