FAQs & Troubleshooting
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289 Results
- 1Load photo paper
- 2(Video) Load A4/Letter paper
- 3Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5Replace Ink
- 6I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7How to identify your Operating System (OS).
- 8Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 9(Video) Set up your Brother machine
- 10(Video) Connect telephone line and power cords
- 11One or more of my colors are not printing (blank).
- 12The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 13(Video) Install Ink Cartridges
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 16I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18Add your Brother machine with AirPrint (macOS)
- 19(Video) Load an Envelope (Manual Feed Slot)
- 20Ink Absorber Full / Ink Absorber Pad Full
- 21What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 22Can third party ink be used to refill the ink cartridges?
- 23The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 26Set up your Brother machine on a wireless network.
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28Set Fax Preview to On.
- 29Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 30Install starter ink cartridges
- 31Delete print jobs from the print queue.
- 32Paper tray not detected/ Paper tray #2 not detected
- 33Cannot Detect Ink Volume
- 34Printing/ Scanning with a mobile device
- 35What is Brother iPrint&Scan?
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37What is AirPrint?
- 38Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 39The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 40Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 41I cannot print from my computer via USB.
- 42No Ink Cartridge
- 43Ink Low
- 44Cover is Open
- 45When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 46Print the Network Configuration Report
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48Where can I download Brother iPrint&Scan application for Mac?
- 49When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 50(Video) Unpack your Brother machine