FAQs & Troubleshooting
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253 Results
- 12-sided (duplex) scan
- 2My Brother machine has no power.
- 3Load paper in the paper tray #2
- 4Improve poor print quality.
- 5Wrong Paper Size
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8(Video) Install the ink cartridges
- 9Load paper in the paper tray
- 10Scan a document and save the scanned image to a folder on a local or network hard disk
- 11When I make a copy the image or text is cut off.
- 12Ink Absorber Full
- 13Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 14(Video) Unpack the machine
- 15After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 16The edge of glossy paper is smudged.
- 17Paper Jam
- 18What is Brother iPrint&Scan?
- 19Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 20When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22Load photo paper
- 23Ink Low
- 24Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot print using my Brother machine on a wireless network (Windows)
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28Print command (LPR) (Linux)
- 29Connect your Brother machine to your mobile device via a wireless router or access point.
- 30Easy Scan to E-mail
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32Can I reduce printing noise of my Brother machine?
- 33(Video)Additional paper jam clear operations
- 34(Video) Load plain Letter/A4 paper
- 35Wrong Ink Color
- 36Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 37How to identify your Operating System (OS).
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39Open the Control Panel (For Windows)
- 40Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 41Use voice mail on the same line as my Brother machine.
- 42I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 43I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 44Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 45Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 46What is AirPrint?
- 47The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 48Print the Network Configuration Report
- 49I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)