FAQs & Troubleshooting
Popular |
138 Results
- 1Download a file from the "Downloads" section and save it to Windows 8 computer.
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Set up your Brother machine
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Large characters are printed incorrectly. (Linux)
- 6Telephone Line Interference/VoIP.
- 7Load Documents in the Automatic Document Feeder (ADF)
- 8When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Set up your Brother machine on a wireless network (Windows/macOS)
- 11Verify if the Brother machine has a dial tone.
- 12I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 13Can I send a print job to multiple machine email addresses using Email Print?
- 14Check the remaining ink or toner level (Linux)
- 15Sleep
- 16Uninstall the Brother Software and Drivers (Windows)
- 17Configure and use PC-FAX (CUPS) (Linux)
- 18The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 19The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 20Delete a network scanner entry. (Linux)
- 21How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 22Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 23Paper is Jammed in the Front of the Machine
- 24Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 25I am experiencing issues sending a fax.
- 26I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 27What is the default password for my Brother machine?
- 28I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 29I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 30I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 31I cannot install the driver when using the Driver Install Tool. (Linux)
- 32Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 33(Video) Print a long paper
- 34I cannot connect my machine to a Windows 11 computer via USB.
- 35I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 36I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 37A security warning appears when accessing Web Based Management via HTTPS.
- 38Add your Brother machine with AirPrint (macOS)
- 39I cannot print full-page photos or images using Email Print.
- 40I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 41Configure the Scan to Email Feature (Linux)
- 42Configure and use the Scan Key Tool (Linux)
- 43What driver package format is supported by my Linux distribution?
- 44Change the brscan5 scan settings using XSane (Linux)
- 45Export an address book and import it to another machine
- 46Cannot print after a Windows 10 update (June 2020)
- 47When I print images, the quality is not good (Linux)
- 48Where can I download Brother iPrint&Scan application for Mac?
- 49My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 50The downloaded driver's name is different from my machine's name. (Linux)