FAQs & Troubleshooting
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141 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3Check the Print Quality
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 7Enable the Brother machine's network interface.
- 8The printer status is Offline or Paused.
- 9Document Jam
- 10I cannot print on a wireless (Wi-Fi) network (Mac)
- 11I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 12Check the Print Alignment from Your Brother Machine
- 13Sleep
- 14Install the Brother Mobile Connect application (for mobile device)
- 15Install Starter Ink
- 16Replace Ink
- 17Access Web Based Management
- 18Protect your Brother machine against unauthorised access over the network
- 19Cannot Print XX or Print Unable XX
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21(Video) Set up your Brother machine
- 22I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 23How to identify your Operating System (OS).
- 24Discover the MAC address of the Brother network card
- 25Change the printer driver settings (Windows)
- 26Cover is Open
- 27Open the Control Panel (For Windows)
- 28I cannot print from my computer via USB.
- 29I cannot scan via network.
- 30(Video) Print a long paper
- 31What driver package format is supported by my Linux distribution?
- 32Export an address book and import it to another machine
- 33Cannot print after a Windows 10 update (June 2020)
- 34When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 35How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 36Change the Print Options to Improve Your Print Results
- 37Wrong Ink Cartridge
- 38Document is Jammed inside the ADF Unit
- 39Check the firmware version.
- 40Cannot Detect Ink Volume
- 41The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 42Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 43Ink Low
- 44Cannot Detect
- 45One or more of my colors are not printing (blank).
- 46Printer Jam or Paper Jam
- 47What is the recommended paper?
- 48Print the Network Configuration Report
- 49I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 50Can I send a print job to multiple machine email addresses using Email Print?