FAQs & Troubleshooting
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313 Results
- 1Paper Type and Size for Each Operation
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Load A3/Ledger paper
- 5(Video) Load A4/Letter paper
- 6Paper Tray #1 not detected/ Paper Tray #2 not detected
- 7Print using only the black ink cartridge when the Color cartridges have run out.
- 8Replace Ink
- 9The printer status is Offline or Paused.
- 10Paper Size Mismatch
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Load Envelopes in Paper Tray #1
- 13Load Paper in the Multi-purpose Tray (MP Tray)
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15Setup a Brother machine on a wireless (Wi-Fi) network.
- 16Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 17Reset Your Brother Machine
- 18No Paper / No Paper Fed
- 19Enable the Brother machine's network interface.
- 20How to identify your Operating System (OS).
- 21Prevent Smudged Printouts and Paper Jams (Mac)
- 22After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24Other Problems
- 25Telephone Line Interference/VoIP.
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Sleep
- 28What is Brother iPrint&Scan?
- 29What driver package format is supported by my Linux distribution?
- 30Change the Print Setting Options When Having Printing Problems
- 31Correct the Paper Feed to Clear Vertical Lines
- 32Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 33(Video) Set up your Brother machine
- 34The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 35What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 36Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 37The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 38Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 39My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 40When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 41The scanning speed is slow when scanning from my machine. (Windows)
- 42Check the Print Quality
- 43Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 44(Video) Unpack your Brother machine
- 45(Video) Connect telephone line and power cords
- 46Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48Install Starter Ink
- 49I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 50Save Scanned Data to a Folder as a PDF File