FAQs & Troubleshooting
![]() |
Popular |
139 Results
- 1Paper Size Mismatch
- 2Set up your Brother machine on a wireless network (Windows/macOS)
- 3How to identify your Operating System (OS).
- 4Check the Print Alignment from Your Brother Machine
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6(Video) Set up your Brother machine
- 7The printer status is Offline or Paused.
- 8Install the Brother Mobile Connect application (for mobile device)
- 9Check the Print Quality
- 10Printer Jam or Paper Jam
- 11Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 12No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 13What driver package format is supported by my Linux distribution?
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15What is the default password for my BRAdmin or Web Based Management?
- 16Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 17When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19I cannot print on a wireless (Wi-Fi) network (Windows)
- 20Download a file from the "Downloads" section and save it to Windows 8 computer.
- 21Change the Print Options to Improve Your Print Results
- 22Document Jam
- 23I cannot print on a wireless (Wi-Fi) network (Mac)
- 24Add your Brother machine with AirPrint (macOS)
- 25I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27Load Documents in the Automatic Document Feeder (ADF)
- 28Sleep
- 29Replace Ink
- 30Install the built-in drivers (For Windows 8 and Windows 10)
- 31The scanning speed is slow when scanning from my machine. (Windows)
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33Telephone Line Interference/VoIP.
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Delete print jobs from the print queue.
- 36I cannot find some option in the Printing preferences. (For Windows)
- 37What is the recommended paper?
- 38Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 39I cannot connect my machine to a Windows 11 computer via USB.
- 40The driver installation finished successfully but I cannot print. (Linux)
- 41Command List of brscan. (Linux)
- 42How Brother inkjet printers measure remaining page yields
- 43I get a TS error when trying to print on a wireless network.
- 44Paper is Jammed in the Front of the Machine
- 45Install Starter Ink
- 46What is the Network Shared printing?
- 47Clean the Paper Pick-up Rollers for Paper Tray #1
- 48I am experiencing issues sending a fax.
- 49Where can I find my Brother machine's serial number?
- 50Uninstall the Brother Software and Drivers (Windows)