FAQs & Troubleshooting
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139 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2(Video) Set up your Brother machine
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Paper Size Mismatch
- 5Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 6How to identify your Operating System (OS).
- 7The printer status is Offline or Paused.
- 8Check the Print Alignment from Your Brother Machine
- 9Printer Jam or Paper Jam
- 10The scanning speed is slow when scanning from my machine. (Windows)
- 11I cannot print on a wireless (Wi-Fi) network (Mac)
- 12Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14Change the printer driver settings (Windows)
- 15I cannot print on a wireless (Wi-Fi) network (Windows)
- 16Access Web Based Management
- 17No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Change the Print Options to Improve Your Print Results
- 20Check the Print Quality
- 21Install Starter Ink
- 22Document Jam
- 23When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 24I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 25What is the default password for my BRAdmin or Web Based Management?
- 26I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 27What driver package format is supported by my Linux distribution?
- 28Sleep
- 29Replace Ink
- 30(Video) Print a long paper
- 31Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 32How Brother inkjet printers measure remaining page yields
- 33Print using only the black ink cartridge when the Color cartridges have run out.
- 34Telephone Line Interference/VoIP.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Install the Brother Mobile Connect application (for mobile device)
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38When I print images, the quality is not good (Linux)
- 39I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 40I am experiencing issues sending a fax.
- 41I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 42Add your Brother machine with AirPrint (macOS)
- 43I cannot install Brother drivers on Debian 10 or later (Linux)
- 44Check the remaining ink or toner level (Linux)
- 45Wireless setup is requesting a WPS PIN to complete the setup
- 46How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 47Document is Jammed in the Bottom of the ADF Unit
- 48Load Documents in the Automatic Document Feeder (ADF)
- 49Protect your Brother machine against unauthorised access over the network
- 50The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).