FAQs & Troubleshooting
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334 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Load A4/Letter paper
- 3Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 4I cannot print on a wireless (Wi-Fi) network (Windows)
- 5Print using only the black ink cartridge when the Color cartridges have run out.
- 6Reset the Network Settings to Factory Default
- 7How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 8Paper Size Mismatch
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Check the Print Alignment from Your Brother Machine
- 11Document Jam
- 12Set up a Scan to Network Profile
- 13Cannot Detect
- 14Confirm that a FAX I sent was received correctly.
- 15Set the Time Zone
- 16I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18Send an Email with User Authentication
- 19A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 20How to identify your Operating System (OS).
- 21Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 22Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 23Change the printer driver settings (Windows/macOS)
- 24The printer status is Offline or Paused.
- 25Cover is Open
- 26Store Incoming Faxes in the Machine's Memory
- 27Import a CA Certificate
- 28I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 29Set the Date and Time Using Web Based Management
- 30Save Scanned Data to a Folder as a PDF File
- 31Install a Certificate on Your Brother Machine
- 32Load Paper in the Multi-purpose Tray (MP Tray)
- 33Enable the Brother machine's network interface.
- 34Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 35(Video) Install Ink Cartridges
- 36Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 37Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 38I cannot make borderless prints.
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 41High Temperature
- 42Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 43I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 44My Brother machine feeds multiple sheets of paper at a time.
- 45When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 46Forward a fax to another fax machine when my machine has a mechanical problem.
- 47Configure the Scan to Email Feature (Linux)
- 48What driver package format is supported by my Linux distribution?
- 49Install BRAdmin Professional 3
- 50Set up your Brother machine on a wireless network.