FAQs & Troubleshooting
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283 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Replace Ink
- 4Print using only the black ink cartridge when the Color cartridges have run out.
- 5(Video) Load A4/Letter paper
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10(Video) Install Ink Cartridges
- 11How to identify your Operating System (OS).
- 12What is the recommended paper?
- 13Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 14Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 15Paper Jam
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19Load paper in the paper tray
- 20Combine multiple scanned documents into a single file with PaperPort™
- 21Delete print jobs from the print queue.
- 22What is Brother iPrint&Scan?
- 23The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 24What driver package format is supported by my Linux distribution?
- 25Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 26A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 27One or more of my colors are not printing (blank).
- 28Wireless setup is requesting a WPS PIN to complete the setup
- 29I cannot make borderless prints.
- 30What is Distinctive Ring and how do I program it?
- 31Add your Brother machine with AirPrint (macOS)
- 32I cannot print using my Brother machine on a wireless network (Mac)
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Sleep
- 37When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39Paper tray not detected/ Paper tray #2 not detected
- 40Printing/ Scanning with a mobile device
- 41Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 42Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 43Unable to Print 3X
- 44Use voice mail on the same line as my Brother machine.
- 45Improve poor print quality.
- 46Clean the paper pick-up rollers
- 47Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 48Unable to Print 7X
- 49Ink Low
- 50Cannot Detect