FAQs & Troubleshooting
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243 Results
- 1Set up your Brother machine on a wireless network (Windows/macOS)
- 2Install the Brother Mobile Connect application (for mobile device)
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Change the Paper Size and Paper Type
- 5How to identify your Operating System (OS).
- 6Scan Photos and Graphics
- 7(Video) Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 8Check the Print Alignment from Your Brother Machine
- 9(Video) Set up your Brother machine
- 10Document Jam
- 11Printer Jam or Paper Jam
- 12Wireless setup is requesting a WPS PIN to complete the setup
- 13Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 14(Video) How to Email Print
- 15Scan Using Brother iPrint&Scan (Windows/Mac)
- 16Check the Print Quality
- 17(Video) Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19(Video) Print Photos or Documents Using Brother iPrint&Scan (Windows/Mac)
- 20Print using only the black ink cartridge when the Color cartridges have run out.
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22Other Problems
- 23(Video) Check the Print Alignment from Your Brother Machine
- 24Load Legal Size Paper in the Paper Tray #1 / Paper Tray #2
- 25Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing)(Windows/Mac)
- 26Sleep
- 27(Video) Clean the Print Head from Your Brother Machine
- 28Improve poor print quality.
- 29I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 30Change the paper size and paper type
- 31(Video) Scan Using Brother iPrint&Scan (Windows/Mac)
- 32(Video) Load Legal Size Paper in the Paper Tray #1 / Paper Tray #2
- 33(Video) Load Documents in the Automatic Document Feeder (ADF)
- 34(Video) Set up a Scan to SharePoint Profile
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36My Brother machine could not be found over the network when I installed drivers on my computer.
- 37Load Paper in the Manual Feed Slot
- 38Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 39No Ink Cartridge
- 40(Video) Cover is Open
- 41(Video) Clean the Paper Feed Rollers
- 42(Video) Enlarge or Reduce Copied Images
- 43Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 44How to use the PC-FAX.
- 45When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 46Add your Brother machine with AirPrint (macOS)
- 47I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 48Telephone Line Interference/VoIP.
- 49I cannot print on a wireless (Wi-Fi) network (Windows)
- 50I cannot print on a wireless (Wi-Fi) network (Mac)