FAQs & Troubleshooting
Popular |
384 Results
- 51Scan Unable xx
- 52Offset image
- 53When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 54My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 55Scan multiple pages into one file instead of each scan being saved as a separate file.
- 56Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 57I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 58Jam MP Tray
- 59Clean the inside of the machine (video instructions available)
- 60Envelope creases
- 61White lines, bands or ribbing across the page
- 62Confirm that a FAX I sent was received correctly
- 63I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 64Reset the network settings to the factory default
- 65Reset the network settings to the factory default (video instructions available)
- 66Install extra memory
- 67Scan using XSane or GIMP (Linux)
- 68How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 69"Offline" appears on the Status Monitor.
- 70Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 71Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 72Scan a document and e-mail it as an attachment (For Macintosh)
- 73When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 74How do I program the date and time?
- 75Configure the Scan to Email Feature (Linux)
- 76Configure and use the Scan Key Tool (Linux)
- 77Cannot print after a Windows 10 update (June 2020)
- 78When I print images, the quality is not good (Linux)
- 79Scan a document using Brother iPrint&Scan. (macOS only)
- 80When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 81Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 82The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 83I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 84I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 85Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine (video instructions available)
- 86Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 87Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 88I just setup my Brother machine and my printed pages are light or faded on one side.
- 89Locate files scanned with ControlCenter2 (For Macintosh)
- 90I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 91Toner Error
- 92No Belt Unit
- 93Tray 2 Error
- 94Cartridge Error
- 95Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 96Print both sides of paper or a booklet automatically
- 97Why doesn't my Brother machine have a dial tone?
- 98Wrong Paper Size
- 99Clean the drum unit
- 100Size Error DX