FAQs & Troubleshooting
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337 Results
- 51What kind of memory can I use?
- 52Confirm that a FAX I sent was received correctly
- 53Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 54I'm using Macintosh. What is the PreScan option used for?
- 55My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 56I cannot install Brother drivers on Debian 10 or later (Linux)
- 57A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 58Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 59Adjust color settings by using the custom setting in the printer driver
- 60The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 61The printer status is Offline or Paused.
- 62How do I clear the message "No Waste Toner"?
- 63I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 64Spots are printed at 75mm.
- 65Colored lines appear across the page.
- 66I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 67How do I factory reset the print server?
- 68How do I turn off/on the Toner Save Mode?
- 69The image is ghosted.
- 70I cannot find some option in the Printing preferences. (For Windows)
- 71The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 72I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 73I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 74I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 75The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 76I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 77I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 78I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 79Is my Brother machine compatible with Windows Vista?
- 80I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 81When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 82Can I use non-Brother or third party supplies with the Brother machine?
- 83Replace the drum unit.
- 84My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 85I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 86What is the "Station ID" and how do I set it?
- 87Configure and use the Scan Key Tool (Linux)
- 88I cannot send a fax using PC-FAX (Windows 10)
- 89When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 90I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 91Download a file from the "Downloads" section and save it to Windows 8 computer.
- 92Can I print on transparencies e.g. for overhead projectors?
- 93Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 94Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 95Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 96The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 97Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 98When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 99Locate files scanned with ControlCenter2 (For Macintosh)
- 100Locate files scanned with ControlCenter3 (For Windows)