FAQs & Troubleshooting
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302 Results
- 1Nothing is printed on the page or some colors are missing.
- 2What driver package format is supported by my Linux distribution?
- 3I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 4Toner smears when rubbed.
- 5Pre-Required Procedures (Linux)
- 6I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 7I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 8I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 9Why does my Brother machine make a clunking noise when powered on or printing?
- 10Printouts have toner specks.
- 11"Paper Jam C" error appears on the LCD. What should I do?
- 12How do I disable the APIPA protocol?
- 13How do I replace the waste toner pack?
- 14Send a fax using PC-FAX with LPD/LPRng (Linux)
- 15I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 16Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 17Scan a document in Mac OS X 10.6.
- 18I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 19When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 20How do I reset the printer settings to the default settings?
- 21How do I know which receive mode to select?
- 22Lines appears across the page.
- 23Can I reduce the size of a received fax on this machine?
- 24I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
- 25How do I replace the fuser unit?
- 26Dirty spots are printed.
- 27Configure and use PC-FAX (CUPS) (Linux)
- 28The driver installation finished successfully but I cannot print. (Linux)
- 29When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 30Uninstall the scanner driver. (Linux)
- 31How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 32How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 33Open the Control Panel (For Windows)
- 34When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 35Why do paper jams occur when feeding envelopes?
- 36Scan a document into PaperPort® using the WIA driver.
- 37I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 38I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 39What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 40Why doesn't the machine answer when receiving a call?
- 41I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 42"Paper Jam B" error appears on the LCD. What should I do?
- 43"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
- 44I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 45I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 46I'm using Macintosh®. What are the settings in the Scanner window used for?
- 47My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 48I cannot install Brother drivers on Debian 10 or later (Linux)
- 49Print command (LPR) (Linux)
- 50Delete a network scanner entry. (Linux)