FAQs & Troubleshooting
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302 Results
- 1Replace Drum
- 2Replace Toner
- 3Configure and use the Scan to Network feature (For Windows)
- 4Configure and use the Scan to E-mail Server feature.
- 5Cover is Open
- 6The printer status is Offline or Paused.
- 7Replace Belt
- 8Replace WT (waste toner) Box
- 9Toner Low
- 10Print on both sides of the paper (2-sided/duplex Printing).
- 11What is Brother iPrint&Scan?
- 12Smudges on printed pages (Poor fixing)
- 13Jam Rear
- 14Print on envelopes, labels or thick paper from the Manual feed slot
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Jam Manual Feed
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19The color of your printouts is not what you expected
- 20Load paper in the paper tray
- 21Set up your Brother machine on a wireless network.
- 22I cannot print using my Brother machine on a wireless network (Windows)
- 23"Offline" appears on the Status Monitor.
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25Jam Inside
- 26Colors are light or faint on the whole page.
- 27Replace Fuser
- 28I get a TS error when trying to print on a wireless network.
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Print a document securely using the Secure Print feature (Windows)
- 31What is the recommended paper?
- 32Send a PC-FAX
- 33Replace PF Kit xx
- 34Color misregistration
- 35Jam Tray 1 or Jam Tray
- 36Printing/ Scanning with a mobile device
- 37How to identify your Operating System (OS).
- 38Small Paper
- 39WT Box End Soon
- 40I am asked to enter a password when starting the Remote Setup application. What is the password?
- 41Drum Error (Drum!)
- 42The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 43Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 44Out of Memory
- 45Curled or wavy
- 46I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 47I can print but cannot scan via network. (For Windows)
- 48Clean the drum unit
- 49I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 50I keep getting the error message "Authenticate Err (Authentication error)".