FAQs & Troubleshooting
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222 Results
- 51What is the Network Shared printing?
- 52I cannot print from my computer via USB.
- 53Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 54In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 55Scan a document in Mac OS X 10.6.
- 56Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 57The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 58How do I improve the copy or fax quality?
- 59Why doesn't the machine answer when receiving a call?
- 60Why are my sent faxes always received with a black vertical line down the page?
- 61Can I confirm that the FAX was sent correctly?
- 62Can I reduce the size of a received fax on this machine?
- 63I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 64How do I install additional memory?
- 65Configure the Scan to Email Feature (Linux)
- 66My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 67The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 68Print command (LPR) (Linux)
- 69Important points for specifying the scan area (Linux)
- 70I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 71Uninstall printer drivers (Linux)
- 72How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 73Open the Control Panel (For Windows)
- 74Install the built-in drivers (For Windows 8 and Windows 10)
- 75I can print but cannot scan via network. (For Macintosh)
- 76I can print but cannot scan via network. (For Windows)
- 77Windows 7 Support Information
- 78Verify if the Brother machine has a dial tone
- 79I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 80PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 81When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 82I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 83Scan an image and insert it in a Windows XP application
- 84How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 85I am experiencing problems receiving faxes. What can I do?
- 86Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 87Uninstall the drivers. (Mac OS X 10.5)
- 88Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 89How do I clear the message "MFC is Busy" or "Connect Failure"?
- 90I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 91When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 92The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 93Replace the toner cartridge.
- 94I cannot install the driver when using the Driver Install Tool. (Linux)
- 95My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 96Configure and use PC-FAX (CUPS) (Linux)
- 97Paper size settings are unavailable when I print from OpenOffice (Linux)
- 98The downloaded driver's name is different from my machine's name. (Linux)
- 99Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 100Large characters are printed incorrectly. (Linux)