How can I clear the "PAPER JAM" or "PRINTER JAM" error message?

Can I use non-Brother or third party supplies with the Brother machine?

When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?

I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?

When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.

I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?

Replace the toner cartridge.

Stop my Brother machine from automatically redialing a busy number.

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Functions supported in the Windows 7 built-in drivers

I cannot print with Windows Vista 64bit.

I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.

I'm using Macintosh. What is the PreScan option used for?

Replace the drum unit.

Install the built-in drivers (For Windows 8 and Windows 10)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

How to identify your Operating System (OS).

Change or delete a Group stored at a One Touch/Speed Dial.

Change or delete a Group stored at a One Touch/Speed Dial.

Change the printer driver settings (Windows/macOS)

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

The paper is skewed when it's printed.

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

What does "NG" or "ERROR" on the Transmission Verification Report mean?

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?

I'm using Windows® 2000. I can't uninstall "PaperPort" from "START" menu or can't choose "Remove" from "Add/Remove Programs" either.

How can I improve the copy quality?

I cannot install Brother drivers on Debian 10 or later (Linux)

Pre-Required Procedures (Linux)

Windows 10 Support Information

What is the difference between the toner cartridge and the drum unit?

Do I need a telephone line to send and receive faxes with my Brother machine?

Can I print from or scan to Android™ Smartphone?

I can receive a fax, but cannot receive a telephone call.

Windows 7 Support Information

I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?

How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?

When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)

How do I send a fax to multiple fax numbers? (Broadcasting)

Set up a Group for Broadcasting faxes.

Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.

The link icon for Outlook Express is not displayed in PaperPort®. What should I do?

How do I clear the "Awaiting Redial" error?

I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?

Configure and use PC-FAX (CUPS) (Linux)

Configure and use the Scan Key Tool (Linux)