FAQs & Troubleshooting
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331 Results
- 1Duplex Copy (1-sided to 2-sided)
- 2How do I adjust my Brother machine's tray use for copying, faxing, and printing?
- 3Install PaperPort™ 12SE / 14SE onto Windows 10.
- 4I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
- 5Scan and save a document in PDF format (Scan to File)
- 6How to identify your Operating System (OS).
- 7When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 8Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 9The printer status is Offline or Paused.
- 10I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 11Remotely access my Brother machine to forward my faxes to another machine.
- 12Pre-Required Procedures (Linux)
- 13Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 14Hollow print
- 15Can I use AirPrint with my Brother machine?
- 16Can I print from or scan to Android™ Smartphone?
- 17Select automatic 2-sided(duplex) or booklet print using my Windows computer.
- 18Scan multiple pages into one file instead of each scan being saved as a separate file.
- 19I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 20How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 21Replace the drum unit.
- 22Replace the toner cartridge
- 23I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 26Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 27Locate files scanned with ControlCenter3 (For Windows)
- 28Toner specks
- 29All black
- 30The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 31How do I make sure my Brother machine's copy settings are best suited to the types of copies I make?
- 32I can print but cannot scan via network. (For Windows)
- 33I cannot send a fax using PC-FAX (Windows 10)
- 34ControlCenter3 displays a blank screen at startup (Windows)
- 35Delete print jobs from the print queue.
- 36Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 37Open the Control Panel (For Windows)
- 38What is Brother iPrint&Scan?
- 39The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 40Supported models of Universal Printer Driver for PCL
- 41Can I print from and scan to iPhone, iPod touch and iPad?
- 42Configure a cover page for PC-FAX.
- 43The paper is skewed when it's printed.
- 44Why doesn't the image print on my Transmission Verification Report?
- 45I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 46I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 47Store numbers on my Brother machine for easy dialing.
- 48How do I clear paper jams inside the drum unit and toner cartridge assembly?
- 49Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 50How do I clear the message "Jam Duplex" from the LCD?