FAQs & Troubleshooting
Popular |
347 Results
- 1REPLACE DRUM
- 2Check Connection
- 3"Offline" appears on the Status Monitor.
- 4Jam Rear
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Print both sides of paper or a booklet automatically
- 7Replace Toner
- 8How to identify your Operating System (OS).
- 9Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 10Set up your Brother machine on a wireless network.
- 11JAM INSIDE
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14What is Brother iPrint&Scan?
- 15I cannot print using my Brother machine on a wireless network (Mac)
- 16Document Jam
- 17Drum End Soon
- 18Scan multiple pages into one file instead of each scan being saved as a separate file.
- 19Cover is Open
- 20Toner Low or Prepare New Toner Cartridge
- 21Hollow print
- 22I cannot print using my Brother machine on a wireless network (Windows)
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24Can I use AirPrint with my Brother machine?
- 25No Paper
- 26Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 27Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 28I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 29Setup and use Brother PC-FAX receiving
- 30Duplex Disabled
- 31The printer status is Offline or Paused.
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 33Can I use voice mail on the same line as my Brother machine?
- 34Wrinkles or creases
- 35Print on envelopes, labels, or thick paper from the manual feed slot.
- 36Print the Network Configuration List
- 37Black lines down the page
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39Enable the Brother machine's network interface.
- 40Configure a cover page for PC-FAX.
- 41Poor fixing
- 42JAM TRAY 1
- 43Adjust the Brother machine's Sleep Time setting
- 44Turn the Toner Save mode on or off
- 45All black
- 46I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 47Where can I download Brother iPrint&Scan application for Mac?
- 48Wireless setup is requesting a WPS PIN to complete the setup
- 49Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 50Locate files scanned with ControlCenter2 (For Macintosh)