FAQs & Troubleshooting
Popular |
260 Results
- 1How do I adjust my Brother machine's Sleep Mode setting?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How to identify your Operating System (OS).
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I cannot find some option in the Printing preferences. (For Windows)
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Scan and save a document in PDF format (Scan to File)
- 8The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 9Which E-mail packages are compatible with ControlCenter3?
- 10Replace the drum unit.
- 11Pre-Required Procedures (Linux)
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13The printer status is Offline or Paused.
- 14How do I clean the drum unit?
- 15Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 16I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 17I cannot send a fax using PC-FAX (Windows 10)
- 18ControlCenter3 displays a blank screen at startup (Windows)
- 19Delete print jobs from the print queue.
- 20I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 21I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 22I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 23Change the printer driver settings (Windows/macOS)
- 24When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 25Scan multiple pages into one file instead of each scan being saved as a separate file.
- 26I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 27What is Distinctive Ring and how do I program it?
- 28What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 29When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 30What driver package format is supported by my Linux distribution?
- 31I installed scan-key-tool, but it does not work. (Linux)
- 32The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 33Can I print from and scan to iPhone, iPod touch and iPad?
- 34I can print but cannot scan via network. (For Windows)
- 35I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 36I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 37Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 38Can I use voice mail on the same line as my Brother machine?
- 39I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41I am unable to print from a client PC to a printer on a print server. (Linux)
- 42Send a fax using PC-FAX with LPD/LPRng (Linux)
- 43When printing with monochrome laser printer, the print position shifts. (Linux)
- 44I cannot save a file downloaded from the Brother support website (For Windows)
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 47Cancel a fax that is currently being sent from my Brother machine.
- 48Locate files scanned with ControlCenter2 (For Macintosh)
- 49Locate files scanned with ControlCenter3 (For Windows)
- 50Discover the MAC address of the Brother network card