FAQs & Troubleshooting
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224 Results
- 1How do I make my copied images look sharper and more vivid? (Copy Contrast)
- 2How do I adjust my Brother machine's Sleep Mode setting?
- 3What driver package format is supported by my Linux distribution?
- 4Can I print from or scan to Android™ Smartphone?
- 5Can I confirm that the FAX was sent correctly?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9Scan and save a document in PDF format (Scan to File)
- 10I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13How do I make my faxed documents lighter or darker? (Fax Contrast)
- 14Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 15Scan multiple pages into one file instead of each scan being saved as a separate file.
- 16Replace the drum unit.
- 17ControlCenter3 displays a blank screen at startup (Windows)
- 18Open the Status Monitor
- 19Delete print jobs from the print queue.
- 20I cannot find some option in the Printing preferences. (For Windows)
- 21How to identify your Operating System (OS).
- 22Locate files scanned with ControlCenter2 (For Macintosh)
- 23Configure a cover page for PC-FAX.
- 24The printer status is Offline or Paused.
- 25The paper is skewed when it's printed.
- 26Is my Brother machine compatible with Windows Vista?
- 27Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 30I cannot scan via USB. (Mac OS X)
- 31When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 32I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 33Pre-Required Procedures (Linux)
- 34When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 35What is the difference between the toner cartridge and the drum unit?
- 36Can I use AirPrint with my Brother machine?
- 37The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 38I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 39I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 40When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 41Can I set my Brother machine to forward the faxes I receive to another location?
- 42How do I clean the drum unit?
- 43Scan a document into ScanSoft™ PaperPort™ 11SE
- 44Store numbers on my Brother machine for easy dialing.
- 45How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 46How do I clear the message "MFC is Busy" or "Connect Failure"?
- 47How can I prevent public users from changing the settings of my Brother machine?
- 48I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50Windows 10 Support Information