FAQs & Troubleshooting
Popular |
311 Results
- 1How do I load paper?
- 2What driver package format is supported by my Linux distribution?
- 3What kind of Media Adapter can I use?
- 4The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 6Delete a network scanner entry. (Linux)
- 7One or more of my colors are not printing (blank). What can I do?
- 8When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 9I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 10Set up your Brother machine on a wireless network.
- 11Install the built-in drivers (For Windows 8 and Windows 10)
- 12I am using my Brother machine's built-in Message Center (TAD), and there is a long pause between the end of my Outgoing Message (OGM) and the beep that prompts callers to leave a message. What can I do?
- 13I cannot install Brother drivers on Debian 10 or later (Linux)
- 14Pre-Required Procedures (Linux)
- 15The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 16I cannot make borderless prints.
- 17I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 18Configure a cover page for PC-FAX.
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20The printer status is Offline or Paused.
- 21Scan and save a document in PDF format (Scan to File)
- 22I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 23Can I set my Brother machine to forward the faxes I receive to another location?
- 24Can I print using only the black ink cartridge when the Color cartridges have run out?
- 25Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 26How do I set up my Brother machine's built-in Message Center?
- 27I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 28I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?
- 29I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 30Print command (LPR) (Linux)
- 31The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 32How do I replace the Ink Cartridge?
- 33When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 34Scan multiple pages into one file instead of each scan being saved as a separate file.
- 35When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 36I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 37When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 38I cannot feed the paper from the Photo Paper Tray.
- 39Scan a document using "Scanner and Camera Wizard" in Windows XP
- 40What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42Configure scan settings without administrator privileges (Linux)
- 43When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 44Important points you need to confirm before configuring your Brother machine for a wireless network.
- 45Can I print from or scan to Android™ Smartphone?
- 46Can I print from and scan to iPhone, iPod touch and iPad?
- 47When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 48I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 49How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 50Scan a document from a Windows XP application