FAQs & Troubleshooting
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327 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2What is Brother iPrint&Scan?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4What driver package format is supported by my Linux distribution?
- 5Can I print from or scan to Android™ Smartphone?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7My documents are not feeding through the Automatic Document Feeder when I try to send a fax, scan to the PC, or make a copy.
- 8Scan and save a document in PDF format (Scan to File)
- 9Paper Jam
- 10A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 11One or more of my colors are not printing (blank). What can I do?
- 12When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14How many times will my Brother machine automatically redial a number?
- 15Load paper in the paper tray
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Can I use AirPrint with my Brother machine?
- 18Where is the USB port on the machine?
- 19Pre-Required Procedures (Linux)
- 20When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 21The printer status is Offline or Paused.
- 22I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 23Stop my Brother machine from automatically redialing a number.
- 24Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 25What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 26Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 29Replace Ink
- 30I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 31Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 32I still receive the error message "Paper Jam" after I removed the jammed paper.
- 33The driver installation finished successfully but I cannot print. (Linux)
- 34Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 35Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 36I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 37Configure a cover page for PC-FAX.
- 38Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 39The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 40I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 41Cannot print after a Windows 10 update (June 2020)
- 42I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 43Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44How to identify your Operating System (OS).
- 45Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 46When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 47Can I transfer faxes to the PC when my machine has a mechanical problem?
- 48I cannot install the driver when using the Driver Install Tool. (Linux)
- 49I want to print using CUPS while keeping SELinux enabled. (Linux)
- 50Scan an image and insert it in a Windows XP application