FAQs & Troubleshooting
Popular |
226 Results
- 1I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 2How to identify your Operating System (OS).
- 3Pre-Required Procedures (Linux)
- 4Can I use AirPrint with my Brother machine?
- 5Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 6How do I replace the Ink Cartridge?
- 7"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 8The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 9Scan multiple pages into one file instead of each scan being saved as a separate file.
- 10Can I use voice mail on the same line as my Brother machine?
- 11I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 12When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 13The driver installation finished successfully but I cannot print. (Linux)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 15Install the built-in drivers (For Windows 8 and Windows 10)
- 16How do I clear the message "No Paper Fed" from the display?
- 17Delete print jobs from the print queue.
- 18I cannot print from my computer via USB.
- 19Change the printer driver settings (Windows/macOS)
- 20The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 21I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 22Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
- 23Which E-mail packages are compatible with ControlCenter3?
- 24Where is the USB port on the machine?
- 25Improve poor print quality.
- 26How do I load paper?
- 27I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 28When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 29A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 30Can I print from or scan to Android™ Smartphone?
- 31How do I know which side up my photo paper should be in the tray?
- 32Windows 7 Support Information
- 33How do I load 10 x 15 Glossy paper into my machine?
- 34I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 35When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 36I'm using Windows XP/XP Professional x64 Edition. When my PC comes out of Standby or hibernate mode the message "No Device" appears and the Status Monitor is grayed out. What can I do?
- 37I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 38The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 41Configure and use PC-FAX (CUPS) (Linux)
- 42Configure the Scan to Email Feature (Linux)
- 43Cannot print after a Windows 10 update (June 2020)
- 44When I print images, the quality is not good (Linux)
- 45Configure scan settings without administrator privileges (Linux)
- 46I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 47Send a fax using PC-FAX with LPD/LPRng (Linux)
- 48To install the printer driver easily using a tool. (Linux)
- 49ControlCenter3 displays a blank screen at startup (Windows)
- 50Check the firmware version.