FAQs & Troubleshooting
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188 Results
- 1What methods can I use to configure wireless settings?
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How can I use Crop Print function? (How to print multiple barcodes from a PDF file separately) (For Windows only)
- 4When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 5The printer does not enter the sleep mode when it is connected via a wireless LAN.
- 6I cannot connect my printer to a Windows 11 computer via USB.
- 7How to set the Platen Roller
- 8What Android™ mobile application can I use?
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10What is the default User ID and Password for BRAdmin Light or Professional?
- 11Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 12The Printer Setting Tool does not start.
- 13How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 14How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 15How do I connect the printer to my computer via wired LAN (Ethernet)? (for Windows)
- 16The print result does not improve even if I adjust the print density.
- 17Print free-length labels with the set length (Linux®)
- 18Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 19The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 20What iOS mobile application can I use?
- 21How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24How can I reset the printer?
- 25How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 26I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 27The power turns off automatically.
- 28The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 29How do I transfer label or slip templates?
- 30Which interface can I use?
- 31How to insert the Label Support
- 32How to use a linerless roll list
- 33Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 34Install BRAdmin Professional 3
- 35Use Remote Update to download files to your printer from an FTP server
- 36Adding a custom media size for continuous roll (Linux®)
- 37Using the Device Settings (for Windows)
- 38How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 39How to delete the registry information and files related to the printer driver
- 40How to identify your Operating System (OS) for Windows or Mac
- 41How do I install/change the RD roll?
- 42How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 43I cannot print after updating the firmware or font data.
- 44When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 45How to set the Peeler
- 46I cannot print from RedHat or CentOS. (Linux®)
- 47Where can I find my Brother printer's serial number?
- 48When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)