FAQs & Troubleshooting
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165 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2How can I reset the printer?
- 3Which interface can I use?
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5How to use the Paper Size Setup (for Windows)
- 6Using the Communication settings (for Windows)
- 7Printing is not possible. (USB connection)
- 8The Printer Setting Tool does not start.
- 9How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 11Where can I find my Brother printer's serial number?
- 12How do I install/change the RD roll?
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14How do I transfer label or slip templates?
- 15(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 16I cannot print after updating the firmware or font data.
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18How do I reset network setting?
- 19The power button does not light up.
- 20The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 21The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 22How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 23(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 24I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 25Can I print out the printer settings?
- 26The print result does not improve even if I adjust the print density.
- 27How to set the Cutter
- 28How to set the Head Unit
- 29I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 30I cannot print from GIMP on Linux.
- 31Print free-length labels with the set length (Linux®)
- 32Adding a custom media size for continuous roll (Linux®)
- 33How to install Brother software on a computer not connected to the Internet
- 34(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 35How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 36How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 37"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 38Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 39How do I transfer label templates with P-touch Transfer Express?
- 40How to identify your Operating System (OS) for Windows or Mac
- 41My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 42When I print a long label or many labels continuously, printing suddenly stops.
- 43Labels are jammed in the machine or are not ejected correctly after printing.
- 44How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 45What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 46The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 47My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 48Creating a label with GIMP (Linux®)
- 49Installing a CA certificate
- 50How to create a barcode from two data fields (P-touch Editor 5.x for Windows)