FAQs & Troubleshooting
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152 Results
- 1How can I reset the printer?
- 2How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3How to use a linerless roll list
- 4"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 5Using the Device Settings (for Windows)
- 6How do I transfer label or slip templates?
- 7How to use the Paper Size Setup (for Windows)
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9How do I install/change the RD roll?
- 10The power button does not light up.
- 11Error messages do not appear when using the USB connection of my printer.
- 12The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 13How to identify your Operating System (OS) for Windows or Mac
- 14Labels are jammed in the machine or are not ejected correctly after printing.
- 15How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 16How to delete the registry information and files related to the printer driver
- 17How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 18When I print a long label or many labels continuously, printing suddenly stops.
- 19When I install my label printer’s driver, the computer’s CPU usage is 100% (Windows Server)
- 20How to set the Cutter
- 21Creating a label with GIMP (Linux®)
- 22Installing a CA certificate
- 23How to open the Devices and Printers window
- 24What Android™ mobile application can I use?
- 25Using the Printer Setting Tool (for Windows)
- 26How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 27Can I directly operate my printer from a self-developed application software and print a label?
- 28How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 29How do I transfer label templates with P-touch Transfer Express?
- 30How do I reset network setting?
- 31What is the default User ID and Password for BRAdmin Light or Professional?
- 32Which interface can I use?
- 33My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 34How to install Brother software on a computer not connected to the Internet
- 35The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 36Using the Communication settings (for Windows)
- 37How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 38The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 39How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 40Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 41How to set the Head Unit
- 42How to set the Peeler
- 43I cannot install the CUPS driver and get a message that CUPS does not exist. (Linux®)
- 44I cannot print from GIMP on Linux.
- 45Disable or reconfigure SELinux. (Linux®)
- 46P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 47Using Web Based Management
- 48Installing the software (for Windows)
- 49Can I print out the printer settings?
- 50Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)