FAQs & Troubleshooting
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137 Results
- 1Which interface can I use?
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 4I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 5Print free-length labels with the set length (Linux®)
- 6Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 7The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 8When I print many continuous labels, part of the label data is printed twice.
- 9How to identify your Operating System (OS) for Windows or Mac
- 10I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 11P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 12How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14Installing the LPR driver and CUPS wrapper driver (Linux®)
- 15How to use the Paper Size Setup (for Windows)
- 16Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 17How do I transfer label or slip templates?
- 18How do I clean my printer?
- 19Large characters are printed incorrectly. (Linux®)
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 22The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 23When I print a long label or many labels continuously, printing suddenly stops.
- 24All print jobs have been cancelled and nothing can be printed. (Linux®)
- 25What kinds of software or functions are available for this printer?
- 26When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 27How to set the Peeler
- 28Can I set a different media width when using an OpenOffice template? (Linux®)
- 29I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 30Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 31My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 32What is the Label List? (P-touch Editor 5.x for Windows)
- 33Printing is not possible. (USB connection)
- 34Labels are jammed in the machine or are not ejected correctly after printing.
- 35The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 36The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 37A security warning appears when accessing Web Based Management via HTTPS.
- 38I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 39I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 40Uninstalling the printer drivers (Linux®)
- 41Creating a label with GIMP (Linux®)
- 42Creating a label with OpenOffice (Linux®)
- 43Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 44How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 46The media cannot be fed to the beginning of a label.
- 47How do I install/change the RD roll?
- 48How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 49How to set the Cutter
- 50How to set the Head Unit