FAQs & Troubleshooting
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151 Results
- 1I cannot save a file downloaded from the Brother support website (For Windows)
- 2Which interface can I use?
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4Print free-length labels with the set length (Linux®)
- 5When I print many continuous labels, part of the label data is printed twice.
- 6How do I install/change the RD roll?
- 7How to set the Platen Roller
- 8I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 9My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 10The power button does not light up.
- 11I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 12I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux®)
- 13Creating a label with GIMP (Linux®)
- 14Adding a custom media size for continuous roll (Linux®)
- 15The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 16How to install Brother software on a computer not connected to the Internet
- 17How to use the Paper Size Setup (for Windows)
- 18How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 19Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 20The media cannot be fed to the beginning of a label.
- 21Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 22The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 23How to delete the registry information and files related to the printer driver
- 24Why is the leading zero (0) missing after importing the database into P-touch Editor?
- 25How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26How to identify your Operating System (OS) for Windows or Mac
- 27What is the Label List? (P-touch Editor 5.x for Windows)
- 28How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 29How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 30Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 31How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 32I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 33I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 34The printing position shifts vertically or horizontally. (Linux®)
- 35I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 36I cannot print from GIMP on Linux.
- 37Are there any drivers available for FreeBSD? (Linux®)
- 38I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 39PostScript data cannot be printed or is printed in the text format. (Linux®)
- 40Large characters are printed incorrectly. (Linux®)
- 41Disable or reconfigure SELinux. (Linux®)
- 42I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 43What kinds of software or functions are available for this printer?
- 44Error messages do not appear when using the USB connection of my printer.
- 45The power turns off automatically.
- 46The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 47I connected multiple printers of the same model to one computer but can only print from one of them.
- 48How do I connect the printer to my computer using a USB cable?
- 49How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 50How do I print vertical text? (P-touch Editor 5.x for Windows)
