FAQs & Troubleshooting
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140 Results
- 1(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 2Creating a label with GIMP (Linux®)
- 3How to identify your Operating System (OS) for Windows or Mac
- 4How to open the Devices and Printers window
- 5I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 6P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7The paper settings specified from the server computer are not reflected on the client computer.
- 8How to delete the registry information and files related to the printer driver
- 9How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 10When I print a long label or many labels continuously, printing suddenly stops.
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 12My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 13I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 14Using the Communication settings (for Windows)
- 15The error message "Failed to send the command. Check that the correct model is connected and that the printer is correctly connected and turned on." appears.
- 16(Video) When I print many continuous labels, part of the label data is printed twice.
- 17How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 18(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19The driver downloaded from the website cannot be installed.
- 20How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 21Where can I find my Brother printer's serial number?
- 22I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 23How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 24When printing using the RD roll, the print is out of alignment.
- 25How to share your printer in Windows 7 in a network-shared environment.
- 26How do I transfer label templates with P-touch Transfer Express?
- 27How to install the rechargeable Li-ion battery
- 28How do I reset network setting?
- 29My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 30Printing is not possible. (USB connection)
- 31I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 32Adding a custom media size for continuous tape (Linux®)
- 33How do I connect the printer to my computer via Wi-Fi®?
- 34Error messages do not appear when using the USB connection of my printer.
- 35"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 36How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 37The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 38I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 39How do I clean my machine?
- 40When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 41The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 42I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 43I am using AppArmor and I cannot print. (for Ubuntu and openSUSE) (Linux®)
- 44I cannot install or print with a distribution running SELinux (such as Fedora). (Linux®)
- 45Disable or reconfigure SELinux. (Linux®)
- 46When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 47How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 48The error message "Failed to acquire the current settings. The parameters will be set to their default settings." appears.
- 49I connected multiple printers of the same model to one computer but can only print from one of them.
- 50Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?