FAQs & Troubleshooting
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139 Results
- 1How do I reset network setting?
- 2What Android™ mobile application can I use?
- 3How do I transfer label templates with P-touch Transfer Express?
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5The paper settings specified from the server computer are not reflected on the client computer.
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 8How do I transfer label or slip templates?
- 9(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 10When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 11How to install the rechargeable Li-ion battery
- 12Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 13How do I disable broadcasting the printer to AirPrint-compatible devices?
- 14How do I install/change the RD roll?
- 15The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 18Printing is not possible. (USB connection)
- 19I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 20My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 21I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 22Installing the LPR driver and CUPS wrapper driver (Linux®)
- 23Creating a label with GIMP (Linux®)
- 24The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 25Using the Device Settings (for Windows)
- 26How to identify the printer's firmware version
- 27The media cannot be fed to the beginning of a label.
- 28How to delete the registry information and files related to the printer driver
- 29What is the Label List? (P-touch Editor 5.x for Windows)
- 30How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 31The driver downloaded from the website cannot be installed.
- 32The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 33When I print a long label or many labels continuously, printing suddenly stops.
- 34Install BRAdmin Professional 3
- 35Are there any drivers available for FreeBSD? (Linux®)
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37When I try to print multiple pages via Bluetooth® from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 38The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 39I connected multiple printers of the same model to one computer but can only print from one of them.
- 40(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 41My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 42How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 43Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 44(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 45I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 46Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 47The driver installation finished successfully but I cannot print. (Linux®)
- 48The printing position shifts vertically or horizontally. (Linux®)
- 49I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 50I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)