FAQs & Troubleshooting
Popular |
230 Results
- 1How can I reset the printer?
- 2P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 3How do I install/change the label roll?
- 4How do I connect the printer and my mobile device via Bluetooth®?
- 5I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 6What is the default User ID and Password for BRAdmin Light or Professional?
- 7Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 8Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 9The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 10What Android™ mobile application can I use?
- 11How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13Labels are jammed in the machine or are not ejected correctly after printing.
- 14How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
- 15I got an error while installing the printer driver. (Linux®)
- 16How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17How do I connect my computer to the printer using the Wireless Direct mode?
- 18Using the Printer Setting Tool (for Windows)
- 19When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 20I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 22I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 23What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 24How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 25Use Remote Update to download files to your printer from an FTP server
- 26Some of the print options in OpenOffice do not work. (Linux®)
- 27Using the Device Settings (for Windows)
- 28How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 29Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 30How do I change the setting of "mm" and "inches"? (P-touch Editor Lite LAN)
- 31Where can I find my Brother printer's serial number?
- 32Wireless setup: Connect your printer to your computer.
- 33(Video) 2-color Printing is not possible.
- 342-color Printing is not possible.
- 35How do I connect the computer to my printer using both the Infrastructure mode and the Wireless Direct mode?
- 36How to open the Devices and Printers window
- 37When printing from an application, the application's "Collate" setting does not work correctly.
- 38(Video) Small characters or thin lines are printed faintly.
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40What iOS mobile application can I use?
- 41Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 42How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 43I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 44What are the cleaning sheets for? When do I use them?
- 45How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 46I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 47How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 48How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 49Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 50Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.