FAQs & Troubleshooting
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246 Results
- 1How do I install/change the label roll?
- 2How do I connect the printer and my mobile device via Bluetooth®?
- 3How can I reset the printer?
- 4How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 5What is the default User ID and Password for BRAdmin Light or Professional?
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7I got an error while installing the printer driver. (Linux®)
- 8I cannot connect my printer and print via Bluetooth® on macOS 12.
- 9I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 10Use Remote Update to download files to your printer from an FTP server
- 11I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 122-color Printing is not possible.
- 13Using the Printer Setting Tool (for Mac)
- 14What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 15How do I transfer label templates with P-touch Transfer Express?
- 16The power button does not light up.
- 17Using the Device Settings (for Windows)
- 18Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 19How do I transfer label or slip templates?
- 20Where can I find my Brother printer's serial number?
- 21What Android™ mobile application can I use?
- 22What iOS mobile application can I use?
- 23Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 24I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 25When printing from an application, the application's "Collate" setting does not work correctly.
- 26Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
- 27How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 28I cannot print after updating the firmware or font data.
- 29I cannot connect my printer to a Windows 11 computer via USB.
- 30Where can I download the latest P-touch Editor for Mac?
- 31I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 32When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 33Installing the software
- 34How can I connect my printer wirelessly?
- 35Poor print quality when printing on narrow labels. (iPrint&Label)
- 36The paper settings specified from the server computer are not reflected on the client computer.
- 37Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 38The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 39Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 40Are there any drivers available for FreeBSD? (Linux®)
- 41Creating a label with OpenOffice (Linux®)
- 42How to print a label using AirPrint (For Mac)
- 43Using the Printer Setting Tool (for Windows)
- 44Can I use the app with my iPad? (iPrint&Label)
- 45How to identify your Operating System (OS) for Windows or Mac
- 46How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 47(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 48Labels are jammed in the machine or are not ejected correctly after printing.
- 49What kind of paper can I use for Print Service Plugin?
- 50The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.