FAQs & Troubleshooting
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176 Results
- 1I cannot install the printer driver.
- 2How to uninstall the printer driver and software
- 3Where can I download the latest P-touch Editor for Mac?
- 4I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 5How do I install/change the label roll?
- 6I cannot print.
- 7The power turns off automatically.
- 8How to identify your Operating System (OS) for Windows or Mac
- 9The print is horizontally compressed and not shaped correctly.
- 10Labels are jammed in the machine or are not ejected correctly after printing.
- 11I got an error while installing the printer driver. (Linux®)
- 12How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 13Installing the LPR driver and CUPS wrapper driver (Linux®)
- 14How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 15(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 17How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 18The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 19How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 20The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 21Where can I find my Brother printer's serial number?
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23The power button does not light up.
- 24My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 25The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 26I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 27How to delete the registry information and files related to the printer driver
- 28How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 29How to use the Numbering function (P-touch Editor 5.x for Windows)
- 30I selected the "Return Address Label", but nothing is displayed on the label. Why? (P-touch Address Book)
- 31How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 32How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 33Uninstalling the printer drivers (Linux®)
- 34Adding a custom media size for continuous tape / roll (Linux®)
- 35Creating a label with OpenOffice (Linux®)
- 36The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 37(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38How to open the Devices and Printers window
- 39(Video) Small characters or thin lines are printed faintly.
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 42Share your printer in Windows 7 in a network-shared environment.
- 43I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 44The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 45What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 46I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 47How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 48When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 49The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 50What are the cleaning sheets for? When do I use them?