FAQs & Troubleshooting
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199 Results
- 1How do I replace the cutter blade?
- 2How do I transfer label or slip templates?
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 5I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 6How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 7Where can I download the latest P-touch Editor for Mac?
- 8How do I transfer label templates with P-touch Transfer Express?
- 9How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 10How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 11I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 15When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 16I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 17How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 20"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 21Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 22The paper settings specified from the server computer are not reflected on the client computer.
- 23(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 24How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 25How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 26How to identify your Operating System (OS) for Windows or Mac
- 27What is the Label List? (P-touch Editor 5.x for Windows)
- 28When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 29Printing is not possible. (USB connection)
- 30I have an occasional printing problem.
- 31The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 32How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 33How do I install/change the label roll?
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 36Installing the LPR driver and CUPS wrapper driver (Linux®)
- 37Some of the print options in OpenOffice do not work. (Linux®)
- 38The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 39(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 41How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 42How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 43How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 44The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 45The driver downloaded from the website cannot be installed.
- 46Printing is not possible. (P-touch Editor 5.0 for Mac)
- 47What are the cleaning sheets for? When do I use them?
- 48(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49The power button does not light up.
- 50How do I reset the PS-9000 to factory default settings?