FAQs & Troubleshooting
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204 Results
- 1How do I install the software from the CD-ROM? (for Windows)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Printing is not possible. (USB connection)
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7How to open the Devices and Printers window
- 8The Status LED lamp on the printer is flashing in red.
- 9(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 10How do I transfer label or slip templates?
- 11I am getting the message Error 1603: Fatal Error During Installation. What should I do?
- 12When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 13How can I install the printer driver only? (for Windows)
- 14How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 15How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16What Android™ mobile application can I use?
- 17How can I create a barcode label? (iPrint&Label)
- 18When I print many continuous labels, part of the label data is printed twice.
- 19The paper settings specified from the server computer are not reflected on the client computer.
- 20How to delete the registry information and files related to the printer driver
- 21(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 22How do I install the software from the CD-ROM? (for Mac)
- 23What is the default User ID and Password for BRAdmin Light or Professional?
- 24(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 25The printer does not print.
- 26P-touch Editor crashes when I open it on my Mac.
- 27I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 28Adding a custom media size for continuous tape / roll (Linux®)
- 29Can I set a different media width when using an OpenOffice template? (Linux®)
- 30How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 32I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 33How can I print using Portrait? (iPrint&Label)
- 34Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 35"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 36Can I directly operate my printer from a self-developed application software and print a label?
- 37How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 38Which interface cable can I use?
- 39How to identify your Operating System (OS) for Windows or Mac
- 40How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 41The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 42I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44What iOS mobile application can I use?
- 45Using Web Based Management
- 46How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 47I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 48The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 49How do I reset network setting?
- 50When I try to print a label, it comes out blank. (for macOS10.15 or earlier )