FAQs & Troubleshooting
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199 Results
- 1How do I install/change the label roll?
- 2Label Creation Outline
- 3Where can I download the latest P-touch Editor for Mac?
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5Where can I find my Brother printer's serial number?
- 6The paper settings specified from the server computer are not reflected on the client computer.
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 9When I try to print a label, it comes out blank. (for Mac)
- 10Printing is not possible. (USB connection)
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 14I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 17How do I create name badges by joining "First Name" and "Last Name" fields together?
- 18(Video) Small characters or thin lines are printed faintly.
- 19What are the cleaning sheets for? When do I use them?
- 20When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 21Adding a custom media size for continuous tape / roll (Linux®)
- 22How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 25(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 26Print free-length labels with the set length (Linux®)
- 27Labels are jammed in the cutter or are not ejected correctly after printing.
- 28The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 29How to delete the registry information and files related to the printer driver
- 30How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 31Can multiple P-touch printers be connected to PS-9000?
- 32How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 33How do I replace the cutter blade?
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 36How to use the DK Round Paper Label Roll or the 10/11"(23mm) ×10/11"(23mm) Paper Label Roll
- 37Printing is not possible. (P-touch Editor5.3 for Mac)
- 38I cannot discover the product with the configuration utility.
- 39I have an occasional printing problem.
- 40I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 41Installing the LPR driver and CUPS wrapper driver (Linux®)
- 42Creating a label with OpenOffice (Linux®)
- 43"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 44The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 45I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 46How do I uninstall the printer driver?
- 47The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 48The print is horizontally compressed and not shaped correctly.
- 49When I try to use the database function, an application error occurs.
- 50The driver downloaded from the website cannot be installed.