FAQs & Troubleshooting
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198 Results
- 1How do I install/change the label roll?
- 2Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 3What are the cleaning sheets for? When do I use them?
- 4Where can I download the latest P-touch Editor for Mac?
- 5How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6How to identify your Operating System (OS) for Windows or Mac
- 7How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 8"Error 1607 : Unable to install InstallShield Scripting Runtime." is displayed during installation. What should I do?
- 9The printing has poor quality, white lines or streaks.
- 10How do I reset the PS-9000 to factory default settings?
- 11When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 12(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14How do I change/select the default layout style for my label roll?
- 15Uninstalling the printer drivers (Linux®)
- 16(Video) Small characters or thin lines are printed faintly.
- 17P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 18How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 19What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 20The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 21Suddenly my print server stopped printing.
- 22How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 23The printer does not print or a print error occurs.
- 24How do I replace the cutter blade?
- 25How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 26(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 27How do I create a Banner Label using DK-2205 or similar? (P-touch Editor 5.x for Windows)
- 28Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 29I cannot print from GIMP on Linux.
- 30I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 31I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 32Some of the print options in OpenOffice do not work. (Linux®)
- 33Creating a label with OpenOffice (Linux®)
- 34Small characters or thin lines are printed faintly.
- 35I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 36Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 37I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 38How do I uninstall the printer driver?
- 39I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 40How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 41The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 42How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 43The driver downloaded from the website cannot be installed.
- 44How to install the printer driver only
- 45Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 46I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 49(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 50How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)